Privacy Policy

Privacy Policy for 1st Realty LLC

Effective Date: [Insert Date]

1. Introduction

1st Realty LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy, security, and confidentiality of personal information entrusted to us by our clients, website visitors, members, partners, and prospects. This Privacy Policy explains how we collect, use, store, share, and protect personal data in connection with our vacation membership opportunities, real estate-related services, marketing activities, and digital platforms.

We recognize that privacy is a fundamental right and take our responsibilities seriously. This Privacy Policy is designed to be transparent, comprehensive, and aligned with applicable privacy and data protection laws in the United States and, where applicable, international regulations.

By accessing our website, engaging with our services, submitting information to us, or entering into a business relationship with 1st Realty LLC, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Clients and members who purchase or inquire about vacation memberships
  • Prospective customers and leads
  • Website visitors and users of online forms
  • Individuals who communicate with us via email, phone, text, or social media
  • Business partners and vendors where personal data is exchanged

This Policy applies to personal information collected online and offline, including through our website, customer relationship management systems, marketing platforms, call centers, and in-person interactions.

3. Information We Collect

We collect personal information that is necessary to provide our services, communicate effectively, comply with legal obligations, and improve our offerings. The types of information we may collect include, but are not limited to:

3.1 Personal Identification Information

  • Full name
  • Mailing address
  • Email address
  • Phone number
  • Date of birth (where required)
  • Government-issued identification (only when legally or contractually required)

3.2 Financial and Transactional Information

  • Payment information (credit/debit card details, billing address)
  • Transaction history
  • Membership details and agreements
  • Financing or payment plan information (if applicable)

3.3 Travel and Preference Information

  • Preferred destinations (domestic and international)
  • Travel frequency and interests
  • Vacation preferences
  • Membership usage history

3.4 Technical and Usage Information

  • IP address
  • Browser type and device information
  • Website usage data and analytics
  • Cookies and tracking technologies

3.5 Communication Records

  • Emails, phone calls, text messages, and chat communications
  • Customer service inquiries
  • Feedback, surveys, and testimonials (with consent)

4. How We Collect Information

We collect information through various methods, including:

  • Online forms and website submissions
  • Phone calls and recorded conversations (where permitted by law)
  • Email correspondence
  • In-person meetings or events
  • Third-party lead generation and marketing partners
  • Automated technologies such as cookies and analytics tools

We only collect information that is relevant, appropriate, and necessary for legitimate business purposes.

5. How We Use Personal Information

1st Realty LLC uses personal information for the following purposes:

5.1 Service Delivery

  • Providing vacation membership services
  • Processing transactions and payments
  • Managing memberships and reservations
  • Delivering customer support

5.2 Communication

  • Responding to inquiries
  • Sending confirmations, updates, and service-related notices
  • Providing customer support and follow-ups

5.3 Marketing and Promotions

  • Informing clients about new offerings, destinations, or promotions
  • Sending newsletters and marketing communications (with opt-out options)
  • Customizing marketing based on preferences

5.4 Business Operations

  • Internal record keeping
  • Data analysis and business planning
  • Improving our website, services, and user experience

5.5 Legal and Compliance

  • Complying with legal obligations
  • Preventing fraud and unauthorized activity
  • Enforcing agreements and protecting company rights

6. Legal Bases for Processing Information

Depending on the jurisdiction, we rely on one or more of the following legal bases to process personal information:

  • Performance of a contract
  • Legitimate business interests
  • Legal obligations
  • Consent (where required)

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to enhance user experience and analyze website performance. Cookies may collect information such as browsing behavior, pages visited, and session duration.

You may control or disable cookies through your browser settings; however, doing so may affect website functionality.

8. Data Sharing and Disclosure

We do not sell personal information. We may share information only as necessary and under strict confidentiality obligations with:

  • Service providers and vendors (payment processors, CRM systems, marketing platforms)
  • Travel and resort partners for membership fulfillment
  • Legal or regulatory authorities when required by law
  • Professional advisors (legal, accounting, compliance)

All third parties are required to protect personal data and use it solely for authorized purposes.

9. International Data Transfers

Because we offer foreign and domestic vacation opportunities, personal information may be transferred across borders. We take appropriate safeguards to ensure that international transfers comply with applicable data protection laws.

10. Data Security

We implement administrative, technical, and physical safeguards to protect personal information, including:

  • Secure servers and encrypted systems
  • Restricted access to authorized personnel only
  • Regular security assessments
  • Employee training on data protection and confidentiality

Despite our efforts, no system can guarantee absolute security. Clients are encouraged to protect their own information as well.

11. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal requirements, resolve disputes, and enforce agreements. When data is no longer required, it is securely deleted or anonymized.

12. Client Rights and Choices

Depending on applicable law, individuals may have the right to:

  • Access their personal information
  • Request correction of inaccurate data
  • Request deletion of personal information
  • Object to or restrict processing
  • Withdraw consent

Requests may be submitted using the contact information provided below.

13. Marketing Preferences

Clients may opt out of marketing communications at any time by using unsubscribe links or contacting us directly. Service-related communications may still be sent as necessary.

14. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

15. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage users to review their privacy policies.

16. Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised effective date.

17. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

1st Realty LLC
[Insert Business Address]
[Insert Email Address]
[Insert Phone Number]

18. Acknowledgment

By using our services or providing personal information to 1st Realty LLC, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.